Archive for December, 2009
Lessons Learned After Someone is Gone
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Rick Higham died Sunday, December 6, 2009, at 7:30 p.m. after a 7-month battle against small cell lung cancer and later brain cancer in a hospital room in Springfield, Mo. His wife Pat was by his side. She had been there all week. The last of their four daughters had left an hour before to …
How to Turn Away Business… Are You CRAZY?
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When I told an acquaintance recently that Ann Marie and I had turned away a potentially lucrative client, he asked me “Are you crazy? In this economic environment?” His reaction was somewhat surprising, but understandable, which got me thinking, “I thought that this person understood what Ann Marie and I do at AMM Communications. Obviously …