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Managing Your Image - Don't Wear a Mullet

Would you trust or hire this guy? Mullets aren't "business in the front"!

I have been in sales for 2o years and found that a key part to selling effectively is maintaining a positive, professional image.  Professional image, both in appearance and in presentation skills, was always important, and fortunately social media can help tremendously.  People do business with people that they feel comfortable with and like it or not, everyone has their own internal bias towards people with whom they feel a connection.  One common theme in connecting, though, is that people respect those who they feel demonstrate expertise in their field, product, service and “look” the part.  People make snap judgments based on first impressions, so appearance really does count.  The ability to carry oneself confidently stems from managing your own image.

Whether you are a salesperson, an entrepreneur, or a job-seeker, it is important in today’s competitive environment to “look and feel the part” whenever you are trying to impress someone, such as a prospective client, a banker, or an interviewer.  This is where a managing your image through publicity can really count! The Public Relations Society of America defines PR as:

“Public relations helps an organization and its publics adapt mutually to each other.”

In this case, the “Organization” is you and your personal brand – what you are “known for”.   “Publics” recognizes the need to understand the attitudes and values of — and to develop effective relationships with — many different stakeholders, such as employees, members, customers, local communities, shareholders and other institutions, and with society at large.  So managing your image can be done with a mix of public relations and a dash of social media.

How?

  • Write a blog – Demonstrate your expertise and for job-seekers, you can actively demonstrate how you are marketing yourself and your expertise to potential employers.
  • Dress up your LinkedIn profile – Businesspeople are increasingly using this network to connect to and assess potential business partners.  Don’t make it look like your resume, it can be so much more than that!
  • Use a professional headshot photo – A professional photo can cost as little as $50 and is a worthwhile investment.  Actors use headshots when reading for potential roles and “sell” an image, so why can’t you?

If you have ever been quoted in an article, received a public award, or profiled in a story and you are able to find that reference through one of the search engines, then a good strategy to manage your image is to send that link to your networks via LinkedIn, Twitter, Facebook etc.  Name recognition is a key factor in standing out from the pack.

For more information on personal branding, watch my videos on AMMCommunications1 here: http://ammcommunications.com/ammcommunications1-video-channels/


Thank you to all who attended my presentation this morning at SLAREP! I especially want to thank Kevin Cottrell and Stephanie Combs for their tremendous insight and demonstration of “what great looks like”! I will post the video of the presentation soon.

Ann Marie and I are constantly networking to grow our business, whether it be at formal networking groups, having coffee with people we meet, or via social networking and our blog.  Our business is based on 100% referrals, which means that we have to find the balance between business development and being “out there” with potential lead sources and clients. 

The dilemma it creates is balancing the opportunity cost of time spent on billable client work vs. the potential opportunity of new business.  Luckily, there are two of us, so we can divide the responsibilities.  Back in September, Ann Marie wrote a blog entry “Active Network vs. Actively Networking”, and she outlined some of the key elements for creating connections between people and for connecting with people.  But you still need to make the time to be an effective “networker”.  When you are running your own small business, this time can be very precious, so you need to make the most of the time you have.

 Networking for New Business


In the St. Louis area, it seems that there are ample opportunities to network in groups.  I have participated in many of them, and I have seen many of the same people at various events. They often ask us how we can manage to be at all of these places, yet keep a good work/life balance.  Since there are two of us, we can divide the networking and business development responsibilities to be most effective with our time, and we have developed 3 good rules to manage our networking opportunities.


Whether you are looking for your next job opportunity or trying to build your business, as Ann Marie and I are, here are a few tips that can help you make effective use of your limited time:

1.) You can’t be everywhere – Many networking events are on the same days or same time so you have to be selective as to where you can get the highest return on investment.  Plus, it can get expensive to go to all the events, and you are diluting your impact.

2.) Manage your contacts – Enter business cards into your database/address book/social media network within a few days after you meet them. This way the connection remains fresh in your mind as well as the other persons.

3.) Have a “cup of joe” – Meet people for coffee when you can and schedule a month in advance.  Coffee is easy and non-committal and you don’t have to see everyone you meet in the next week.

We book things a month in advance and it makes it easier for us to schedule and not cancel those meetings, because that is rude.  So don’t be overwhelmed by the sheer number of people you need to connect with in order to accomplish your goal.  By following a good networking strategy, you can build your business or find that new job, and make contact with people that can benefit you in the long run!

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